Dear Valued Customer,
To ensure the safety of your transactions, NICCO reminds you:
We will never contact you via phone, SMS, or email to ask for your bank account details, credit card information, or to request that you operate an ATM or online banking for any reason.
If you receive a call claiming to be from NICCO customer service and the caller mentions issues like "incorrect installment settings," "duplicate orders," or "membership upgrades" and asks you to perform any financial operations — this is likely a scam. Please stay vigilant.
Be cautious when receiving calls from unknown numbers, especially those beginning with “+”, “+2”, or “+886”.
Do not click on suspicious links in SMS messages, LINE, or social media, and never add unknown accounts.
If you have any doubts about a message or call, please contact us directly or dial the 165 Anti-Fraud Hotline for verification.
🚨 Common Scam Tactics
Fake installment cancellation scams
Scammers impersonate NICCO customer service, claiming an order was accidentally set to installment payments and ask you to operate an ATM or online bank to cancel it.
Impersonating customer service
Fraudsters pose as NICCO representatives and attempt to collect personal or financial information.
Phishing links
Suspicious SMS or social messages contain malicious links that trick you into entering sensitive personal data.
🔐 Information Security Tips
Update your password regularly. Use a strong combination of uppercase, lowercase letters, and numbers.
Avoid logging in from public computers or unsecured networks.
Never click suspicious links or download unknown files.
If you receive a suspicious call or message, hang up immediately and verify independently.
📞 Contact Us
Customer Service Line: 02-6623-6778
Email: info@nicco.com.tw
165 Anti-Fraud Website: https://165.npa.gov.tw/#/
NICCO cares about your transaction safety.
Thank you for your continued support and trust.
